Key Client Agent mail to Slack Star
Keep the client messages you will need again one search away.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Why this helps
A client detail can be valuable without being urgent, yet it disappears into channel history before the next account conversation.
- Distinguish durable client context from urgent escalation
- Use a supplied client list or domain rule
- Avoid starring anything without a known Slack target
Setup
Build it in a few focused steps.
- 1Connect Agent mail and Slack.
- 2Describe which clients qualify and which supplied Slack item should be starred.
- 3Select New Email Received and choose the run-report channel.
- 4Test with one known client message and target item.
Questions about this workflow
What makes a client a key client?
Your prompt defines the approved names, companies, or domains; the message must provide matching identity evidence.
Does starring notify the client?
No. It changes the authenticated Slack user's saved item state only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Slack. A trigger fires from one place; an action lands in another.
Agent mail triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
New Email Received
Trigger for new emails in an AgentMail inbox
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Agent mail and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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