Convert Webhooks to Jira Issues Automatically
A customer feedback form, support request, or third-party tool sends a webhook, and Notis creates a Jira issue with all the details pre-populated. No manual copy-paste.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Feedback and requests come through multiple channels (forms, emails, customer support systems). You manually create Jira issues for each one, and many get lost or forgotten.
- Turn any webhook source into automated issue creation
- Reduce manual ticket triage and entry
- Capture all inbound requests in one system (Jira)
- Scale feedback and support workflows without new tools
Setup
Build it in a few focused steps.
- 1Connect Jira to Notis (one-time setup).
- 2Ask Notis for a webhook URL for your automation, then tell it: 'When a webhook arrives with customer feedback, create a Jira issue with the provided fields.' Notis gives you the URL to configure in your external system.
- 3Configure your external tool (form platform, support system, etc.) to send POST requests to the webhook URL Notis provides.
- 4Send a test webhook and verify the Jira issue appears within seconds.
Questions about this workflow
What data can I pass in the webhook payload?
Any structured data—title, description, priority, assignee, custom fields, etc. Notis parses the JSON and maps it to Jira fields intelligently.
Do I need to write code to set up the webhook?
No. Notis handles the receiving end. You just configure your external tool to POST to the URL Notis provides (most form builders and webhook tools support this natively).
Can I filter or transform webhook data before creating the issue?
Yes. Refine your prompt: 'Only create Jira issues if the webhook includes priority: urgent' or 'Transform the webhook title to uppercase before creating the issue.' Notis applies the logic.
What happens if the webhook payload is incomplete?
Notis uses defaults for missing fields and can be configured to skip creation if critical data is missing. You define the rules.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Asana to Jira. A trigger fires from one place; an action lands in another.
Asana triggers
Jira actions
Attachment Added to Task
Triggers when an attachment is added to a task.
Add Attachment
Uploads and attaches a file to a jira issue.
New Comment on Task
Triggers when a comment is added to a task in a project.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
New Task Created
Triggers when a new task is created in a project.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Task Moved to Section
Triggers when a task is moved to a section in a project.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Tag Added to Task
Triggers when a tag is added to a task. Note: Asana's event structure is inverted for tag events — the resource is the task and the parent is the tag. So parent.gid gives the tag GID.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Task Updated
Triggers when a task is updated in a project.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Not just Asana and Jira. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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