Feature Ideas from Calls Become Linear Issues
Customer calls about features don't stay in Fireflies. They become organized Linear issues so your product team sees what's being asked for.
Trigger
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
You take customer calls about feature requests, but unless you manually create a Linear issue immediately, the request gets buried. Product planning loses visibility into what customers actually want.
- All feature requests land in Linear automatically—no loss.
- Product team has a clear, organized backlog of customer asks.
- You can track which features are most frequently requested.
Setup
Build it in a few focused steps.
- 1Connect Fireflies and Linear to Notis.
- 2Create an automation: 'When a Fireflies call with a customer is complete and mentions a feature request (e.g., "Can you add", "Would it be possible to"), create a Linear feature-request issue with the customer name and request details.'
- 3Test with a customer call to verify the issue captures the request clearly.
- 4Set the issue to a roadmap cycle if you use cycles for planning.
- 5Refine the feature-detection keywords if needed.
Questions about this workflow
How do I differentiate customer calls from internal calls?
Define it in your prompt—e.g., 'if external attendees are present' or 'if the meeting is labeled Customer Call.' Notis filters accordingly.
Can I track which customer requested which feature?
Yes. Notis can include customer names and company info in the issue description or as a custom field.
Should I create one issue per request or one per call?
You can ask Notis to create a separate issue for each distinct request mentioned in the call, or bundle them. Choose based on your product workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Linear. A trigger fires from one place; an action lands in another.
Fireflies triggers
Linear actions
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Create a comment
Creates a new comment on a specified linear issue.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Fireflies and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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