Keep issue priority aligned with company context
Important changes to technical work prompt a focused Folk update before the context goes stale.
Trigger
Issue State / Properties Changed
Triggers when a specific GitHub issue changes any of its tracked properties. Monitored properties: state (open/closed), state_reason, title, body, assignees, labels, milestone, lock status, active_lock_reason, comment count, and closed_at timestamp. When a change is detected, the payload includes the full current issue details, the list of changed field names, and their previous values.
Action
Update Company
Tool to update an existing company in the workspace. use after confirming the company id; only provided fields are updated and list fields replace existing values.
Why this helps
Issue priority and ownership can change faster than CRM notes, creating mismatched expectations.
- Reduces stale CRM information
- Keeps ownership changes visible
- Prevents follow-up based on outdated assumptions
Setup
Build it in a few focused steps.
- 1Connect GitHub and Folk to Notis once through the portal.
- 2Create the automation in the portal or ask Notis to create it conversationally.
- 3Use this instruction: When tracked properties of a GitHub issue change, update the matching Folk company with the changed status, owner, labels, and a concise context note.
- 4Select the issue properties trigger, choose a channel for run reports, and test with one real update.
Questions about this workflow
Which changes can be included?
The event can report changes to state, title, body, assignees, labels, milestone, lock status, and other tracked properties.
Can this run only for customer issues?
Yes. Configure the GitHub trigger for the relevant issue scope and filters.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to Folk. A trigger fires from one place; an action lands in another.
GitHub triggers
Folk actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Company
Tool to create a new company in the workspace. use after gathering all required company details and ensuring the name is unique.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Company
Tool to delete a company from the workspace (irreversible). use after confirming this company should be removed.
New Workflow Artifact Created
Triggers when a new workflow artifact is created in a GitHub repository. Monitors for newly created GitHub Actions workflow artifacts. Optionally filters by artifact name to restrict monitoring to specific artifacts.
Delete Person
Tool to delete an existing person in the workspace (irreversible). use after confirming this person should be permanently removed.
Branch Changed
Triggers when a GitHub branch changes. Monitors a specific branch for: - New commits pushed (head commit SHA changes) - Protection status toggled (branch becomes protected or unprotected) - Protection settings changed, including: required status checks and their enforcement level, admin enforcement, required pull request reviews (dismiss stale reviews, code owner reviews, approving review count, last push approval), required linear history, force push allowance, deletion allowance, conversation resolution, branch locking, and fork syncing.
List Companies
Tool to list companies in the workspace. use when you need a paginated overview of companies, optionally filtered.
New Branch Created
Triggers when a new branch is created in a GitHub repository. Detects newly created branches. Deleted branches do not fire events.
Get Company
Tool to retrieve an existing company by its id. use after authentication has been verified.
Check Run Status / Conclusion Changed
Triggers when a specific GitHub check run changes its status or conclusion. Monitors a single check run for changes to: status (queued, in_progress, completed, etc.), conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required), started_at, and completed_at.
Get Current Workspace User
Tool to get details of the current authenticated workspace user. use after authentication to retrieve the user's profile information.
Check Suite Status / Conclusion Changed
Triggers when a GitHub check suite changes its status or conclusion for a given ref. Monitors all check suites associated with a git reference (branch, tag, or commit SHA) for changes to status (queued, in_progress, completed, etc.) and conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required, startup_failure, stale). Optionally filters by GitHub App ID.
Get Person
Tool to retrieve an existing person by their id. use when you need full profile details of a person by their unique identifier.
New Code Scanning Alert Created
Triggers when a new code scanning alert is created in a repository. Fires an event for each newly created code scanning alert detected in the configured repository. Alerts can be filtered by Git reference, scanning tool, state, and severity. The payload includes the alert number, rule details, tool information, state, severity, and the location of the most recent instance.
List Group Custom Fields
Tool to list custom fields for a specific group and entity type. use after selecting a group and entity type to inspect available custom fields.
Connect any two apps with Notis in the middle.
GitHub and Folk, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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