Save GitHub support comments in Mailchimp
Bring useful support context forward without manually re-reading old issue threads.
Trigger
New GitHub Issue Comment
Triggers when a new comment is added to a specific GitHub issue. Only genuinely new comments are emitted; edits to existing comments do not produce duplicate events. The payload includes the comment ID, text body, author details, timestamps, and direct links to the comment on GitHub.
Action
Add member note
Add a new note for a specific subscriber.
Why this helps
Customer details in GitHub comments are easy to lose when the next conversation happens in email.
- Keeps support context accessible
- Reduces repeated research
- Makes future replies more informed
Setup
Build it in a few focused steps.
- 1Connect GitHub and Mailchimp to Notis once.
- 2Create a New Automation from the portal.
- 3Write an instruction to save relevant new comments from selected support issues as notes for matching opted-in contacts, choose the new issue comment trigger, and select a report channel.
- 4Add a test comment and inspect the contact note.
Questions about this workflow
Can this ignore internal comments?
Yes. Describe which issues or commenter types should be included in your prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to Mailchimp. A trigger fires from one place; an action lands in another.
GitHub triggers
Mailchimp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add automation
Create a new classic automation in your mailchimp account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add batch webhook
Configure a webhook that will fire whenever any batch request completes processing. you may only have a maximum of 20 batch webhooks.
New Workflow Artifact Created
Triggers when a new workflow artifact is created in a GitHub repository. Monitors for newly created GitHub Actions workflow artifacts. Optionally filters by artifact name to restrict monitoring to specific artifacts.
Add campaign
Create a new mailchimp campaign.
Branch Changed
Triggers when a GitHub branch changes. Monitors a specific branch for: - New commits pushed (head commit SHA changes) - Protection status toggled (branch becomes protected or unprotected) - Protection settings changed, including: required status checks and their enforcement level, admin enforcement, required pull request reviews (dismiss stale reviews, code owner reviews, approving review count, last push approval), required linear history, force push allowance, deletion allowance, conversation resolution, branch locking, and fork syncing.
Add campaign feedback
Add feedback on a specific campaign.
New Branch Created
Triggers when a new branch is created in a GitHub repository. Detects newly created branches. Deleted branches do not fire events.
Add campaign folder
Create a new campaign folder.
Check Run Status / Conclusion Changed
Triggers when a specific GitHub check run changes its status or conclusion. Monitors a single check run for changes to: status (queued, in_progress, completed, etc.), conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required), started_at, and completed_at.
Add cart
Add a new cart to a store.
Check Suite Status / Conclusion Changed
Triggers when a GitHub check suite changes its status or conclusion for a given ref. Monitors all check suites associated with a git reference (branch, tag, or commit SHA) for changes to status (queued, in_progress, completed, etc.) and conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required, startup_failure, stale). Optionally filters by GitHub App ID.
Add cart line item
Add a new line item to an existing cart.
New Code Scanning Alert Created
Triggers when a new code scanning alert is created in a repository. Fires an event for each newly created code scanning alert detected in the configured repository. Alerts can be filtered by Git reference, scanning tool, state, and severity. The payload includes the alert number, rule details, tool information, state, severity, and the location of the most recent instance.
Add connected site
Create a new mailchimp connected site.
Connect any two apps with Notis in the middle.
GitHub and Mailchimp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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