Keep Conversations in Jira, Not Email
You receive an email, reply to it in Gmail (it's faster), but then that response is invisible to your team in Jira. This automation mirrors your email reply into Jira as a comment so the thread stays coherent.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Why this helps
Conversations about work split between email and Jira—some people read email, others only check Jira—so decisions get made twice and you duplicate effort explaining things.
- Email conversations automatically feed into Jira so decisions are visible to everyone
- Stop retyping responses in two systems
- All work context lives in Jira, not scattered across email
Setup
Build it in a few focused steps.
- 1Connect Gmail and Jira to Notis.
- 2Tell Notis: 'When I reply to an email about a Jira issue, add my response as a comment on that issue automatically.'
- 3Set the trigger to 'Email Sent' and choose your notification channel.
- 4Test by replying to an email that originated from Jira and watch your response appear as a comment.
Questions about this workflow
How does Notis know which issue to comment on?
It tracks the email thread and matches it to the original Jira issue, or you can manually tag the email with an issue number.
Does it include email metadata like sender and time?
Yes, Notis adds those details so the comment is context-rich.
What if my reply is sensitive?
You can tell Notis to skip certain emails or mark them private in Jira.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Jira. A trigger fires from one place; an action lands in another.
Gmail triggers
Jira actions
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Add Attachment
Uploads and attaches a file to a jira issue.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Not just Gmail and Jira. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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