Know Who's Emailing You (In Jira)
An email lands from a teammate or client, and you need to know if they're already in Jira, what they've worked on, and how to reach them. This automation looks them up instantly.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Find Users
Searches for jira users by email, display name, or username to find account ids; essential for assigning issues, adding watchers, and other user-related operations.
Why this helps
Emails come from people whose Jira status you're unsure of—are they active? assigned to anything?—so you manually search, wasting time on context you should have instant.
- Identify senders in your Jira system without manual lookup
- Know instantly if someone is active and what work they own
- Streamline team coordination by bridging email and Jira user context
Setup
Build it in a few focused steps.
- 1Connect Gmail and Jira to Notis.
- 2Tell Notis: 'When I receive an email, look up the sender in Jira and tell me their account status and current assignments.'
- 3Set the trigger to 'New Gmail Message Received' and pick your notification channel.
- 4Test by receiving an email from a team member and seeing their Jira profile info in the Notis notification.
Questions about this workflow
What if the sender isn't in Jira?
Notis tells you they're not found and you can manually add them if they should be.
Can this help with assigning issues?
Yes. Once Notis knows the sender, it can automatically assign issues to them if you ask it to.
Does this work with external stakeholders?
Notis can look up external email addresses if they're invited to your Jira workspace.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Jira. A trigger fires from one place; an action lands in another.
Gmail triggers
Jira actions
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Add Attachment
Uploads and attaches a file to a jira issue.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Not just Gmail and Jira. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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