Escalated support gets a room, not a reminder
When a student needs a real conversation, remove the setup delay.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a Meet
Creates a new google meet space, optionally configuring its access type and entry point access controls.
Why this helps
Urgent support issues linger because creating a meeting is separate from recognizing the escalation.
- Respond faster to serious student issues
- Separate urgent conversations from inbox noise
- Create a consistent escalation path
Setup
Build it in a few focused steps.
- 1Connect Heights Platform and Google Meet to Notis once in the portal.
- 2Ask Notis to create a Google Meet space whenever a Heights support escalation webhook arrives, including the issue summary in the meeting context.
- 3Pick an incoming webhook as the trigger and choose your run-report channel.
- 4Test with one genuine escalation or a safe test payload.
Questions about this workflow
What qualifies as an escalation?
Your Heights-connected support process decides when to send the webhook to Notis.
Can this replace written support?
No. It adds a focused meeting space when a written issue needs live attention.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Heights Platform to Google Meet. A trigger fires from one place; an action lands in another.
Heights Platform triggers
Google Meet actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create a Meet
Creates a new google meet space, optionally configuring its access type and entry point access controls.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get conference record
Get conference record
Get Meet details
Retrieve details of a google meet space using its unique identifier.
Get Participant Session
Tool to get a specific participant session from a conference record. use when you need to retrieve details about a particular participant in a past meeting.
Get recordings by conference record ID
Retrieves recordings from google meet for a given conference record id.
Get transcripts by conference record ID
Retrieves all transcripts for a specific google meet conference using its conferencerecord id.
List Conference Records
Tool to list conference records. use when you need to retrieve a list of past conferences, optionally filtering them by criteria like meeting code, space name, or time range.
List Participant Sessions
Tool to list all participant sessions for a specific conference record in google meet. use this when you need to retrieve a list of participants who joined a particular meeting.
Connect any two apps with Notis in the middle.
Heights Platform and Google Meet, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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