Start Every New Issue with a Response Template Ready
The moment a new Jira issue lands, Notis prepares an email draft template you can customize and send. No blank page paralysis.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
When issues arrive you need to respond but staring at a blank email is mentally exhausting, so responses get delayed
- Lower friction to respond quickly
- Consistent communication tone across issues
- Reduce response time by 70%
Setup
Build it in a few focused steps.
- 1Connect Jira and Gmail to Notis.
- 2Tell Notis: 'When a new Jira issue is created, prepare an email draft response template.'
- 3Specify what the template should include (acknowledgment, next steps, timeline, etc.).
- 4Notis creates drafts automatically for each new issue.
- 5Review your first draft, customize it, and send to test the workflow.
Questions about this workflow
Can I have different templates for different issue types?
Yes. Tell Notis to use one template for bugs, another for features, etc.
How long do I have to edit and send the draft?
Drafts stay in Gmail until you delete or send them. No time limit.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Gmail. A trigger fires from one place; an action lands in another.
Jira triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Create label
Creates a new label with a unique name in the specified user's gmail account.
New Project
Triggered when a new project is added in Jira
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Jira and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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