Escalate Critical Jira Issues to Your Team Channel
Critical issues demand fast eyes. This automation pushes high-priority items straight to your Telegram war room, skipping the inbox bottleneck.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Critical bugs and urgent requests get buried in Jira. Your team doesn't know to jump on them until hours later, when context has already scattered.
- Faster response to critical issues
- Team stays synchronized
- No missed red flags
- Clear escalation path
Setup
Build it in a few focused steps.
- 1Connect Jira and Telegram to Notis (one-time setup in the portal).
- 2Create an automation by telling Notis: 'When a new high-priority or critical issue is created in Jira, send a message to my #critical-issues Telegram channel.'
- 3Pick Jira's 'New Issue' trigger and select your critical-issues Telegram channel.
- 4Verify with a test issue marked as critical priority.
Questions about this workflow
How do I define 'high-priority'?
You describe it in your automation prompt. Notis understands common priority levels (Critical, High, Urgent) and custom labels.
Can I escalate to multiple channels?
Yes. Create separate automations for different channels or teams within your plain-language prompt.
What if I want escalation for specific projects only?
Include that in your prompt: 'When a new high-priority issue is created in the Backend project, send a message to Telegram.'
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Telegram. A trigger fires from one place; an action lands in another.
Jira triggers
Telegram actions
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
New Project
Triggered when a new project is added in Jira
Delete Message
Delete a message, including service messages, with certain limitations.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Not just Jira and Telegram. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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