List all Freshdesk tickets on a daily schedule
You open Linear, disappear into engineering, and forget the support queue exists. This automation runs every morning, lists all your Freshdesk tickets, and delivers them to your channel of choice, so the day starts with the full support picture instead of a surprise later.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List All Tickets
Lists all tickets in freshdesk.
Why this helps
Support tickets pile up unseen while you are heads-down in Linear, and you only notice when something has gone critical.
- You start the day seeing the whole support queue at a glance
- Nothing sits in Freshdesk unseen while you work in Linear
- One scheduled run replaces a manual check you keep forgetting
Setup
Build it in a few focused steps.
- 1Connect Freshdesk to Notis once from the portal.
- 2Ask Notis for your portal link and create a New Automation.
- 3Write the prompt: every morning, list all my Freshdesk tickets and send me the summary.
- 4Choose a recurring schedule trigger and pick the channel for the digest.
- 5Run it once manually and confirm the ticket list arrives.
Questions about this workflow
Can I change the time it runs?
Yes, the schedule is yours to set. Ask for a daily, weekday, or business-hours run when you create the automation.
Can it only show open or high-priority tickets?
Say so in the prompt and Notis will filter the list to what you asked for before sending it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Freshdesk. A trigger fires from one place; an action lands in another.
Linear triggers
Freshdesk actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Ticket
Creates a new ticket in freshdesk.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Ticket
Deletes an existing ticket in freshdesk.
Comment Received Trigger
Triggered when a comment is received.
Get Tickets
Retrieves a list of tickets from freshdesk.
Issue Created Trigger
Triggered when a new issue is created.
List All Tickets
Lists all tickets in freshdesk.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Reply to Ticket
Replies to an existing ticket in freshdesk.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Update Ticket
Updates an existing ticket in freshdesk.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
View Ticket
Views an existing ticket in freshdesk.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Freshdesk, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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