Make support escalations visible in GitHub
Turn an urgent handoff into a labeled engineering signal.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add labels to an issue
Adds labels (provided in the request body) to a repository issue; labels that do not already exist are created.
Why this helps
Support escalations can vanish between systems when the team is moving quickly.
- Reduces dropped escalations
- Makes urgent work easier to scan
Setup
Build it in a few focused steps.
- 1Connect GitHub to Notis once.
- 2Create the automation through the portal or by asking Notis.
- 3Write an instruction to label the related GitHub issue when your support system sends an escalation webhook.
- 4Select the Notis webhook trigger and a run-report channel.
- 5Send one test escalation.
Questions about this workflow
Do I need field mappings for the webhook?
No. Describe the intended handoff in your plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to GitHub. A trigger fires from one place; an action lands in another.
Mailchimp triggers
GitHub actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Accept a repository invitation
Accepts a pending repository invitation that has been issued to the authenticated user.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List repositories starred by the authenticated user
Deprecated: lists repositories starred by the authenticated user, including star creation timestamps; use 'list repositories starred by the authenticated user' instead.
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
List stargazers
Deprecated: lists users who have starred a repository; use `list stargazers` instead.
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Star a repository for the authenticated user
Deprecated: stars a repository for the authenticated user; use `star a repository for the authenticated user` instead.
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
Add email for auth user
Adds one or more email addresses (which will be initially unverified) to the authenticated user's github account; use this to associate new emails, noting an email verified for another account will error, while an existing email for the current user is accepted.
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Add app access restrictions
Replaces github app access restrictions for an existing protected branch; requires a json array of app slugs in the request body, where apps must be installed and have 'contents' write permissions.
Add a repository collaborator
Adds a github user as a repository collaborator, or updates their permission if already a collaborator; `permission` applies to organization-owned repositories (personal ones default to 'push' and ignore this field), and an invitation may be created or permissions updated directly.
Add a repository to an app installation
Adds a repository to a github app installation, granting the app access; requires authenticated user to have admin rights for the repository and access to the installation.
Connect any two apps with Notis in the middle.
Mailchimp and GitHub, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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