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See the operational cost of recent incidents

Turn scattered worklogs into a short review you can actually use.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Get Worklogs

Tool to retrieve all worklogs. use when you need to list or process existing worklog entries.

Why this helps

The founder knows incidents happened but lacks a simple view of the time and effort they consumed.

  • Makes effort trends visible
  • Supports planning decisions
  • Reduces manual reporting

Setup

Build it in a few focused steps.

  • 1Connect PagerDuty and OneDesk to Notis once.
  • 2Create the automation in the portal or ask Notis to create it.
  • 3Describe the outcome: retrieve recent OneDesk worklogs related to PagerDuty incidents and send a concise operational digest.
  • 4Choose a recurring cron trigger, select a reporting channel, and test the first report.

Questions about this workflow

Can the report be weekly?

Yes. Select the recurring cadence that matches your review routine.

Does it require a spreadsheet?

No. Notis interprets the request and reports the result in your chosen channel.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Pagerduty to Onedesk. A trigger fires from one place; an action lands in another.

Pagerduty triggers

Onedesk actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Worklog Entry

Tool to create a worklog entry. use after confirming object type, object id, and user id. logs time spent on objects such as tickets, tasks, or projects.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Attachment

Tool to delete a specific attachment. use when you need to remove an existing attachment by its id after confirming its details.

ActionInstant

Delete Comment

Tool to delete a specific comment by its id. use when you have confirmed the comment should be removed.

ActionInstant

Delete Customer

Tool to delete a customer. use after confirming the customer id before removal. example: {'customer id': '12345'}

ActionInstant

Delete Message

Tool to delete a specific message. use when you need to remove an existing message by its id after confirming its details.

ActionInstant

Delete Project

Tool to delete a project by its id. use when you need to remove a project from onedesk after confirming it's no longer needed. example: {'project id': 123}

ActionInstant

Delete Requirement

Tool to delete a requirement. use when you need to remove a requirement by its id after confirmation. example: {'requirement id': '12345'}

ActionInstant

Delete Task

Tool to delete a specific task. use when you need to remove an existing task by its id after confirming its details.

ActionInstant

Connect any two apps with Notis in the middle.

Pagerduty and Onedesk, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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