Understand the quarter your incidents consumed
Turn three months of interruptions into decisions about capacity and reliability.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Worklogs
Tool to retrieve all worklogs. use when you need to list or process existing worklog entries.
Why this helps
Quarterly planning often relies on anecdotes because incident effort is scattered across tools.
- Improves quarterly planning
- Shows recurring interruption costs
- Creates durable operational memory
Setup
Build it in a few focused steps.
- 1Connect PagerDuty and OneDesk to Notis once.
- 2Create the automation in the portal or ask Notis to create it in plain language.
- 3Tell Notis to retrieve OneDesk worklogs related to the quarter's PagerDuty activity and summarize major effort patterns.
- 4Choose a quarterly cron trigger, select a reporting channel, and test with a sample period.
Questions about this workflow
Can the report cover a custom period?
Yes. Include the desired period in the plain-language instruction.
Is this a replacement for incident retrospectives?
No. It provides evidence that makes retrospectives and planning more grounded.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Pagerduty to Onedesk. A trigger fires from one place; an action lands in another.
Pagerduty triggers
Onedesk actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Worklog Entry
Tool to create a worklog entry. use after confirming object type, object id, and user id. logs time spent on objects such as tickets, tasks, or projects.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Attachment
Tool to delete a specific attachment. use when you need to remove an existing attachment by its id after confirming its details.
Delete Comment
Tool to delete a specific comment by its id. use when you have confirmed the comment should be removed.
Delete Customer
Tool to delete a customer. use after confirming the customer id before removal. example: {'customer id': '12345'}
Delete Message
Tool to delete a specific message. use when you need to remove an existing message by its id after confirming its details.
Delete Project
Tool to delete a project by its id. use when you need to remove a project from onedesk after confirming it's no longer needed. example: {'project id': 123}
Delete Requirement
Tool to delete a requirement. use when you need to remove a requirement by its id after confirmation. example: {'requirement id': '12345'}
Delete Task
Tool to delete a specific task. use when you need to remove an existing task by its id after confirming its details.
Connect any two apps with Notis in the middle.
Pagerduty and Onedesk, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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