Notify Jira When New Salesforce Contacts Arrive
A new contact lands in Salesforce at a key company and Notis posts that to the related Jira issue. Your team instantly knows there's a new stakeholder.
Trigger
New Contact Trigger
Triggers when a new Contact is Created in Salesforce.
Action
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Why this helps
A new contact is created in Salesforce but your team doesn't hear about it. Later, they're confused when someone new shows up in an email chain or meeting.
- New contacts automatically announced in Jira
- Team stays aware of stakeholder changes
- Reduces confusion in communication
- No separate notification channels needed
Setup
Build it in a few focused steps.
- 1Connect Salesforce and Jira to Notis.
- 2Tell Notis: 'When a new contact is created in Salesforce, post a note to related Jira issues' or use Automations > New.
- 3Write your instruction: 'When a new contact is added, comment on the related Jira issue with the contact name, email, and role.'
- 4Select 'New Contact Trigger' and choose your notification channel.
- 5Test by creating a new contact and verify the Jira comment appears.
Questions about this workflow
Which Jira issues should get the comment?
Tell Notis in your instruction: 'Comment on issues for this company' or 'Comment on all open issues for this account.'
What contact details should be included?
Ask Notis to include: 'Contact name, title, email, and phone number' or 'Just the name and email if they're new.'
Can you @mention or assign someone in the comment?
Yes. Tell Notis: 'Mention the account owner and tag the sales team.'
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Salesforce to Jira. A trigger fires from one place; an action lands in another.
Salesforce triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Account Created or Updated
Triggers when an Account is created or updated in Salesforce. Uses LastModifiedDate high-watermark to capture both creations and updates.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Contact Updated
Triggers when an existing Salesforce Contact record is modified. Emits changed fields alongside relevant timestamps.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Record Updated (Generic SObject)
Triggers when monitored fields change on any Salesforce SObject. You specify the SObject type and which field values should be returned in the payload. The trigger uses SystemModstamp to detect changes regardless of which specific field changed.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
New Contact Trigger
Triggers when a new Contact is Created in Salesforce.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
New Lead Trigger
Triggers when a new Lead is created in Salesforce.
Link Issues
Links two jira issues using a specified link type with optional comment.
New or Updated Opportunity
Triggers when a Salesforce Opportunity is created or updated.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Salesforce and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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