DMs to Issue Comments
Your team member sends you a quick DM with feedback on an issue. Instead of forwarding, just forward to Notis—it lands as a comment in the Jira issue automatically, visible to everyone.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Why this helps
Neurodivergent founders and their teams discuss work in Slack DMs, but that context never reaches Jira. Critical feedback stays siloed in 1-on-1 messages, and others miss important context. Manual copying to Jira adds friction.
- Keep all feedback visible in one place—no scattered DM threads
- Build a complete audit trail of what people said about each issue
- Reduce the mental load of remembering to forward feedback to Jira
- Let team members comment on issues without logging into Jira
- Create a communication record that persists beyond Slack's message retention
Setup
Build it in a few focused steps.
- 1Connect Slack and Jira to Notis (one-time portal setup)
- 2Create an automation with this prompt: 'When someone sends me a direct message, parse it for a Jira issue key (like PROJ-123). If found, add that message as a comment to the issue in Jira.'
- 3Select 'Direct Message Received' as your trigger
- 4Choose your Notis notification channel
- 5Test it: send Notis a DM like 'PROJ-123 This design needs better contrast for accessibility' and watch the comment appear in Jira
Questions about this workflow
How does Notis know which issue to comment on?
You include the issue key in your message (e.g., 'PROJ-123 needs a redesign'). Notis parses it and adds your message as a comment.
What if I don't know the issue key?
You can search for it first. Many teams train their teams to 'mention the issue key when giving feedback,' making it a communication habit.
Will the comment show it came from Slack?
Yes. Notis includes a note that the comment came via Slack DM, with the original sender's name and timestamp.
Can I add comments without knowing the exact issue key?
Not directly, but you can ask Notis to search for the issue by description or ask in a channel. Many teams handle this as a quick channel message instead.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Jira. A trigger fires from one place; an action lands in another.
Slack triggers
Jira actions
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Add Attachment
Uploads and attaches a file to a jira issue.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Reaction Removed Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_REMOVED` instead. Triggered when a reaction is removed from a message.
Link Issues
Links two jira issues using a specified link type with optional comment.
New Bot Message Received Trigger
DEPRECATED: use `SLACK_CHANNEL_MESSAGE_RECEIVED` with `is_bot_message=true` instead. Triggered when a new bot message is posted to a Slack channel.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Not just Slack and Jira. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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