Claim Work via Slack DM

You see a Jira issue that you want to own. Send Notis a DM—it assigns the issue to you immediately. One message, instant ownership, no context-switch.

Trigger

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

Jira logo

Action

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

Why this helps

Neurodivergent founders and their teams use Jira but find assignment workflows clunky. By the time someone switches to Jira, opens the issue, and assigns it, the momentum is gone. Often, work sits unassigned because claiming ownership required too many steps.

  • Claim work in the moment without switching apps or losing momentum
  • Remove friction from the ownership-taking process
  • Build a clear record of who chose what work
  • Help managers see work distribution at a glance
  • Let introverted team members claim work async, without public announcement

Setup

Build it in a few focused steps.

  • 1Connect Slack and Jira to Notis (one-time setup)
  • 2Create an automation with this prompt: 'When someone sends me a DM with a Jira issue key (like PROJ-123), assign that issue to the sender in Jira.'
  • 3Select 'Direct Message Received' as your trigger
  • 4Choose your Notis notification channel for confirmations
  • 5Test it: send Notis a DM like 'PROJ-456' and watch it assign to you in Jira within seconds

Questions about this workflow

Can I assign to someone else via DM?

Yes, but the default is self-assignment. If you want to assign to a teammate, include their name: 'PROJ-123 @alice'.

What if the issue is already assigned?

Notis will reassign it to the new owner. Some teams use this to 'steal' work or handoff tasks—just be mindful of team culture.

Will Notis notify the previous assignee?

Jira will send a notification to the old owner that they've been unassigned. This can be a feature (transparency) or a pain point depending on your team.

Can I auto-assign multiple issues at once?

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slack to Jira. A trigger fires from one place; an action lands in another.

Slack logo

Slack triggers

Jira logo

Jira actions

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Reaction Removed Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_REMOVED` instead. Triggered when a reaction is removed from a message.

TriggerInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

New Bot Message Received Trigger

DEPRECATED: use `SLACK_CHANNEL_MESSAGE_RECEIVED` with `is_bot_message=true` instead. Triggered when a new bot message is posted to a Slack channel.

TriggerInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Slack and Jira. Any combination from 985+ integrations.

When this happens · Trigger

Do this · Action

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