Make customer impact visible in engineering work
Help the team see which issue carries customer weight without asking the founder to repeat the context.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add labels to an issue
Adds labels (provided in the request body) to a repository issue; labels that do not already exist are created.
Why this helps
Important customer context stays in SureContact while engineering triage happens in GitHub.
- Preserves customer context at the point of work
- Improves triage conversations
- Reduces repeated explanations
Setup
Build it in a few focused steps.
- 1Connect SureContact and GitHub to Notis once through the portal.
- 2Create the automation in the portal or ask Notis to create it in plain language.
- 3Tell Notis: When SureContact reports a customer-impact signal, find the related GitHub issue and add the appropriate customer-impact label with a concise report.
- 4Pick an incoming webhook trigger, choose the reporting channel, and test with one real account signal.
Questions about this workflow
Can the label reflect account tier?
Yes. Describe the label rule in the instruction.
What if there is no related issue?
Ask Notis to report the missing match for manual triage.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link SureContact to GitHub. A trigger fires from one place; an action lands in another.
SureContact triggers
GitHub actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Accept a repository invitation
Accepts a pending repository invitation that has been issued to the authenticated user.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List repositories starred by the authenticated user
Deprecated: lists repositories starred by the authenticated user, including star creation timestamps; use 'list repositories starred by the authenticated user' instead.
List stargazers
Deprecated: lists users who have starred a repository; use `list stargazers` instead.
Star a repository for the authenticated user
Deprecated: stars a repository for the authenticated user; use `star a repository for the authenticated user` instead.
Add email for auth user
Adds one or more email addresses (which will be initially unverified) to the authenticated user's github account; use this to associate new emails, noting an email verified for another account will error, while an existing email for the current user is accepted.
Add app access restrictions
Replaces github app access restrictions for an existing protected branch; requires a json array of app slugs in the request body, where apps must be installed and have 'contents' write permissions.
Add a repository collaborator
Adds a github user as a repository collaborator, or updates their permission if already a collaborator; `permission` applies to organization-owned repositories (personal ones default to 'push' and ignore this field), and an invitation may be created or permissions updated directly.
Add a repository to an app installation
Adds a repository to a github app installation, granting the app access; requires authenticated user to have admin rights for the repository and access to the installation.
Connect any two apps with Notis in the middle.
SureContact and GitHub, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business GitHub.