Extract Telegram Feedback into Google Drive Feedback Tracker
Feedback buried in Telegram? Notis pulls it out, organizes it by category and sentiment, and drops it into a Drive tracker where your team can act on it.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Find file
Tool to list or search for files and folders in google drive. use when you need to find specific files based on query criteria or list contents of a drive/folder.
Why this helps
Customer feedback arrives scattered across Telegram channels; you can't track patterns or act on insights because the data is fragmented.
- All feedback in one searchable, sortable place
- Patterns and trends become visible instantly
- No manual copying or categorizing
- Product decisions backed by real customer input
Setup
Build it in a few focused steps.
- 1Connect Telegram and Google Drive to Notis.
- 2Create an automation named 'Feedback Extractor'.
- 3Tell Notis: 'Whenever someone posts feedback in Telegram (look for keywords like feedback, issue, suggestion, bug, or love it), add it to a Google Drive tracker with the person's name, date, category (bug/feature/praise), and the full message.'
- 4Set the trigger to New Message Received.
- 5Test by posting feedback in Telegram and checking the tracker in Drive.
Questions about this workflow
How does Notis know what's feedback vs. regular chat?
You define the keywords or patterns in your automation. Notis can also learn from context (e.g., 'love', 'hate', 'crash', 'wish', 'please').
Can I categorize feedback automatically?
Yes. Notis can tag feedback as bug/feature/praise/other based on keywords you teach it or sentiment analysis.
What if feedback includes sensitive info?
You control what's captured. Notis can anonymize, redact, or exclude specific fields as needed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Google Drive. A trigger fires from one place; an action lands in another.
Telegram triggers
Google Drive actions
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Add file sharing preference
Modifies sharing permissions for an existing google drive file, granting a specified role to a user, group, domain, or 'anyone'.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Copy file
Duplicates an existing file in google drive, identified by its `file id`.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Comment
Tool to create a comment on a file. use when you need to add a new comment to a specific file in google drive.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create Shared Drive
Tool to create a new shared drive. use when you need to programmatically create a new shared drive for collaboration or storage.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Create File or Folder
Creates a new file or folder with metadata. use to create empty files or folders, or files with content by providing it in the request body (though this action primarily focuses on metadata creation).
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Create a folder
Creates a new folder in google drive, optionally within a parent folder specified by its id or name; if a parent name is provided but not found, the action will fail.
Create Reply
Tool to create a reply to a comment in google drive. use when you need to respond to an existing comment on a file.
Connect any two apps with Notis in the middle.
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When this happens · Trigger
Do this · Action
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