Your 
Helpdesk always
one message away
Create tickets, update statuses, and track your helpdesk work from Slack, WhatsApp, or Telegram by voice or text.
Mailchimp
Helpdesk
Six ways to run Helpdesk from a message.
Drive it by message when you need it, or put it on autopilot.
Forward emails into tickets
Forward a message to Notis and it creates a ticket in Helpdesk, pulling customer email, subject, and body into the right fields.
Update tickets by text
Change a ticket's status, assignee, or priority with a single message. Example: "Mark ticket 2847 as resolved and assign to Sarah."
Check ticket status in chat
Ask Notis about your open tickets, resolved cases, or unassigned queue. Example: "Show me all high-priority tickets assigned to me."
Daily ticket summaries
Get a daily digest of ticket counts by status, aging issues, and new assignments delivered to your DMs.
Scheduled ticket actions
Have Notis run regular checks and report on stale tickets, new canned responses, or teams with unreviewed queue items on a schedule you set.
Sync tickets with your tools
Connect Helpdesk to Slack for ticket routing, email for customer replies, and a CRM to track customer history alongside support cases.
Helpdesk, from anywhere you
message.
Pick the channel you already live in. Notis turns it into a fully native Helpdesk remote.
Telegram
Voice-first Notion bot. Record, tag, file.
WhatsApp business or personal, both work.
Slack
Slash-command your way through any workspace.
iMessage
Native bubbles. iPhone, iPad and Mac.
Gmail
Forward emails. Get them filed in Notion.
Notis Desktop
Run from Notis desktop with hotkeys & history.
Supported triggers and
actions
Notis builds workflows that link Helpdesk to anything else. A trigger fires from one place; an action lands in another.
No triggers have been added for Helpdesk yet.
Connect any two apps
with AI in the middle.
Choose the app that starts the workflow and the app that should react. Notis sits in between, reading each event, deciding what matters, and writing the result exactly where it belongs.
When this happens · Trigger
Do this · Action
Need more than
Helpdesk offers?
The managed catalog covers 1,000+ apps. When you need something it does not, bring your own tools and Notis will use them just the same.
Custom MCP servers
Bring your own. Point Notis at any Model Context Protocol server, your own or a vendor's, and its tools become available like any other integration.
Set up a custom MCPCLI tools
When a tool ships as a command line, Notis installs it on your Cloud Computer and runs it for you. Stripe, Supabase, gh, aws and anything else on Linux.
Install a CLI toolStart saving time today.
Connect in 60 seconds. No DIY, no maintenance, no setup tax.